At StareFly ("we," "us," or "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, https://starefly.com (the "Website"), to book flights, hotels, tours, car rentals, or other travel-related services. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Website or use our services.

1. Information We Collect

We collect information about you to provide, manage, and enhance our travel booking services. The information we collect may include:

1.1 Personal Information

Personal information is data that can identify you, such as:

Contact and Identity Information: Name, email address, phone number, date of birth, nationality, passport details, or other identification information required for booking flights, hotels, tours, or car rentals.

Booking Information: Travel preferences, itinerary details, frequent flyer numbers, special requests (e.g., dietary or accessibility needs), and other information provided during the booking process.

Payment Information: Credit card details, billing address, or other payment data processed securely through third-party payment processors when you make a booking.

Account Information: Username, password, and other details if you create an account on our Website.

1.2 Non-Personal Information

Non-personal information does not directly identify you and may include:

Usage Data: Information about how you interact with the Website, such as pages visited, search queries, booking history, and time spent on the Website.

Device Information: IP address, browser type, operating system, device identifiers, and other technical data collected when you access the Website.

Cookies and Tracking Technologies: Data collected through cookies, web beacons, or similar technologies to improve Website functionality, personalize your experience, and analyze usage patterns.

1.3 Information from Third Parties

We may receive information about you from third parties, such as:

Travel Partners: Airlines, hotels, tour operators, or car rental companies that share booking-related data to fulfill your requests.

Third-Party Services: Social media platforms, analytics providers, or advertising partners that provide data in accordance with their privacy policies when you interact with our Website through their services.

2. How We Use Your Information

We use your information to provide and enhance our travel booking services, including:

To Process Bookings: To facilitate reservations for flights, hotels, tours, and car rentals, including sharing necessary information with travel providers.

To Manage Your Account: To maintain your account, provide booking confirmations, and store your travel preferences for future bookings.

To Communicate with You: To send booking confirmations, travel itineraries, updates about your reservations, or promotional offers (if you have opted in to receive them).

To Personalize Your Experience: To recommend travel options, display relevant advertisements, or tailor content based on your preferences and booking history.

To Improve Our Services: To analyze Website usage, monitor performance, and enhance the functionality of our booking platform.

To Ensure Security: To detect and prevent fraud, secure transactions, and protect against unauthorized access to your account or the Website.

To Comply with Legal Obligations: To meet regulatory requirements, such as those related to travel documentation, or respond to legal requests.

3. How We Share Your Information

We may share your information in the following circumstances:

With Travel Providers: We share necessary information (e.g., name, passport details, travel preferences) with airlines, hotels, tour operators, car rental companies, or other partners to fulfill your bookings.

With Service Providers: We work with third-party service providers (e.g., payment processors, hosting providers, analytics providers) to operate the Website and process bookings. These providers access your information only to perform their functions and are required to protect your data.

With Marketing Partners: We may share non-personal information with advertising or marketing partners to deliver targeted travel-related advertisements.

For Legal Purposes: We may disclose your information to comply with applicable laws, regulations, or legal processes, such as those related to travel regulations or fraud prevention.

In Business Transfers: If StareFly is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

With Your Consent: We may share your information for other purposes if you provide explicit consent.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your booking experience and collect data about Website usage. Cookies help us:

Remember your preferences, such as preferred destinations or currency settings.

Analyze Website performance and user behavior to improve our services.

Deliver personalized travel recommendations and advertisements.

You can manage cookie preferences through your browser settings, but disabling cookies may limit certain features, such as saving your booking preferences.

5. Third-Party Links and Services

The Website may contain links to third-party websites or services, such as airline booking portals, hotel websites, or payment processors. We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies before providing information.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal information, including secure encryption for payment processing and account data. However, no system is completely secure, and we cannot guarantee the absolute security of your data. You are responsible for keeping your account credentials confidential and for any actions taken through your account.

7. Your Choices and Rights

Depending on your jurisdiction, you may have rights regarding your personal information, including:

Access: Request access to the personal information we hold about you.

Correction: Request correction of inaccurate or incomplete information, such as outdated contact details.

Deletion: Request deletion of your personal information, subject to legal or contractual obligations (e.g., retaining booking records for regulatory purposes).

Opt-Out: Opt out of marketing communications or certain data processing activities, such as personalized ads.

Data Portability: Request a copy of your personal information in a structured, commonly used format.

To exercise these rights, please follow the instructions provided on the Website or in your account settings.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, such as completing your bookings or meeting legal requirements (e.g., tax or travel regulations). When your information is no longer needed, we securely delete or anonymize it.

9. International Data Transfers

As a travel booking platform, your information may be transferred to countries where our travel partners or service providers are located to fulfill your bookings. We ensure that international data transfers comply with applicable data protection laws, using mechanisms such as standard contractual clauses or other approved safeguards.

10. Children’s Privacy

The Website is not intended for individuals under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect personal information from children without parental consent. If we learn that we have collected such information, we will take steps to delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices, services, or legal requirements. We will notify you of significant changes by posting the updated policy on the Website with a revised "Last Updated" date. Please review this policy periodically to stay informed.